LIDYAH, Rika; ANGGRAINI, Sherly. TINGKAT KEPUASAN NASABAH TERHADAP STANDAR PELAYANAN (STUDI KASUS PADA PT. BANK X DI PALEMBANG). Nurani: jurnal kajian syari’ah dan masyarakat, [S. l.], v. 14, n. 1, p. 51–72, 2014. DOI: 10.19109/nurani.v14i1.101. Disponível em: https://jurnal.radenfatah.ac.id/index.php/Nurani/article/view/101.. Acesso em: 31 mar. 2025.