ULFIANI LATIFAH; KATRIN SETIO DEVI. Evaluasi Kualitas Layanan Referensi di Perpustakaan Institut Seni Indonesia Surakarta Menggunakan Model TERRA. TADWIN: Jurnal Ilmu Perpustakaan dan Informasi, [S. l.], v. 6, n. 1, p. 13–24, 2025. DOI: 10.19109/tadwin.v6i1.27982. Disponível em: https://jurnal.radenfatah.ac.id/index.php/tadwin/article/view/27982.. Acesso em: 26 nov. 2025.