S. N. Yudisman and N. Neldawati, “A Phenomological Study of Librarians’ Experiences in Providing Reference Services in the Digital Age”, Tad. J. Ilm. Perp. Inf., vol. 6, no. 1, pp. 102–114, Jun. 2025, doi: 10.19109/tadwin.v6i1.28289.