DETERMINANT FACTORS OF ISLAMIC FINANCIAL INCLUSION: A STUDY OF THE MUSLIM COMMUNITY IN SURABAYA
Main Article Content
Abstract
This study was conducted to analyze the influence of Islamic financial literacy, the use of financial technology, social influence, and Islamic branding on Islamic financial inclusion among the Muslim community in Surabaya. The population in this study was the Muslim community in Surabaya, and the sample consisted of 223 respondents selected using purposive sampling. To analyze the data, the researcher used the Structural Equation Modeling–Partial Least Square (SEM-PLS) method through SmartPLS 4.0. The findings of this study indicate that there is an influence of the variables of Islamic financial literacy, social influence, and Islamic branding on Islamic financial inclusion. Conversely, the variable of financial technology usage has no influence on Islamic financial inclusion. The conclusion of this study is that Islamic financial inclusion is influenced by certain factors that are more dominant, while other factors are not yet major determinants in the context of the Muslim community in Surabaya. For regulators such as the Financial Services Authority, it is hoped that they will continue to improve broader and more structured Islamic financial literacy programs in order to strengthen Islamic financial inclusion programs. Meanwhile, Islamic financial institutions must maintain consistency between their branding and the reality of the services they provide.
Article Details
I-Finance by http://jurnal.radenfatah.ac.id/index.php/I-Finance is lincensed under a Creative Commons Attribution-ShareAlike 4.0 International Lisence.
How to Cite
References
Alamsyah, R., Suhardi, S., & Sugianto, E. (2025). The Influence of Sharia Financial Literacy, Risk Perception, and Social Influence on Sharia Financial Inclusion of Gen Z: The Role of Interest Mediation. AKUA: Jurnal Akuntansi Dan Keuangan, 4(2), 117–128. https://doi.org/10.54259/akua.v4i2.4199
Amnas, M. B., Selvam, M., & Parayitam, S. (2024). FinTech and Financial Inclusion: Exploring the Mediating Role of Digital Financial Literacy and the Moderating Influence of Perceived Regulatory Support. Journal of Risk and Financial Management, 17(3), 108. https://doi.org/10.3390/jrfm17030108
As’ad, S., Mawardi, I., & Anshori, M. (2025). Linking Islamic branding and marketing communication with Islamic financial inclusion: The mediating role of Islamic financial literacy. Journal of Islamic Accounting and Business Research. https://doi.org/10.1108/JIABR-09-2023-0296
Asif, M., Khan, M. N., Tiwari, S., Wani, S. K., & Alam, F. (2023). The Impact of Fintech and Digital Financial Services on Financial Inclusion in India. Journal of Risk and Financial Management, 16(2), 122. https://doi.org/10.3390/jrfm16020122
Basrowi, B., Suryanto, T., Anggraeni, E., & Nasor, M. (2020). The Effect of Islamic Financial Literation And Financial Technology On Islamic Financial Inclusion. AL-FALAH : Journal of Islamic Economics, 5(2), 231–263. https://doi.org/10.29240/alfalah.v5i2.1669
Bukhari, S. N. Z., & Isa, S. M. (2019). Islamic branding: Insights from a conceptual perspective. Journal of Islamic Marketing, 11(6), 1743–1760. https://doi.org/10.1108/JIMA-02-2018-0035
Disdukcapil Kota Surabaya. (2025). Profil Perkembangan Administrasi Kependudukan Kota Surabaya Tahun 2025. Dinas Kependudukan Dan Pencatatan Sipil, Pemerintah Kota Surabaya. https://disdukcapil.surabaya.go.id/wp-content/uploads/2025/10/Laporan-Akhir-Profil-Kependudukan-Surabaya-2024_270425-Final-Edit-1.pdf
Farhansyah, I., & Amna, L. S. (2025). Pengaruh Literasi Keuangan dan Financial Technology Terhadap Inklusi Keuangan (Studi Kasus Pada Masyarakat Kecamatan Negeri Besar Kabupaten Way Kanan). JEMSI (Jurnal Ekonomi, Manajemen, Dan Akuntansi), 11(2), 723–735. https://doi.org/10.35870/jemsi.v11i2.3829
Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2021). Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R: A Workbook. Springer International Publishing. https://doi.org/10.1007/978-3-030-80519-7
Idrees, M. A., & Ullah, S. (2024). Comparative analysis of FinTech adoption among Islamic and conventional banking users with moderating effect of education level: A UTAUT2 perspective. Journal of Open Innovation: Technology, Market, and Complexity, 10(3), 100343. https://doi.org/10.1016/j.joitmc.2024.100343
Khamis, F. M. (2021). Constructing Indicators For Islamic Financial Inclusion. International Journal of Islamic Economics, 3(2), 101. https://doi.org/10.32332/ijie.v3i2.3720
Khamis, F. M., Isa, M. Y. B., & Yusuff, N. B. (2024). Perceived inclusion of Islamic finance: The effects of attitudes, experience, literacy, religiosity, and social influences. International Journal of Applied Economics, Finance and Accounting, 18(2), 321–338. https://doi.org/10.33094/ijaefa.v18i2.1398
Nuraini, A., Monoarfa, H., & Juliana, J. (2024). Perkembangan Literasi Keuangan Islam: Studi Bibliometrik. Jurnal Akuntansi Dan Keuangan Islam, 12(1), 5–18. https://doi.org/10.35836/jakis.v12i1.524
OJK. (2025). https://ojk.go.id/id/berita-dan-kegiatan/siaran-pers/Pages/OJK-Gelar-Puncak-Bulan-Inklusi-Keuangan-di-Surabaya.aspx
Otoritas Jasa Keuangan. (2016). POJK Nomor 76/POJK.07/2016. https://ojk.go.id/id/kanal/edukasi-dan-perlindungan-konsumen/regulasi/peraturan-ojk/Pages/POJK-tentang-Peningkatan-Literasi-dan-Inklusi-Keuangan-di-Sektor-Jasa-Keuangan-Bagi-Konsumen-dan-atau-masyarakat.aspx
PBI. (2017). Peraturan Bank Indonesia. https://www.bi.go.id/id/publikasi/peraturan/Documents/PBI_191217.pdf
Pinilih, M., Shaferi, I., Purwadi, P., Sejati, M. N., & Sain, J. A. (2024). Determinants of Sharia Finance Inclusion in the Environment of Students. FINANSIA : Jurnal Akuntansi Dan Perbankan Syariah, 7(2), 205–216. https://doi.org/10.32332/finansia.v7i2.9418
Rijal, M. Q., & Indrarini, R. (2022). Pengaruh Literasi terhadap Inklusi Keuangan Syariah. Jurnal Ekonomika dan Bisnis Islam, 5(2), 72–79. https://doi.org/10.26740/jekobi.v5n2.p72-79
Safira, Y. A., Efni, Y., & Fitri, F. (2021). Pengaruh Literasi Keuangan Dan Financial Technology Terhadap Inklusi Keuangan Pada Masyarakat Pekanbaru (Studi Pada Investor Saham Syariah Di Pekanbaru). Bahtera Inovasi, 3(2), 194–206. https://doi.org/10.31629/bi.v3i2.3335
Salim, F., Arif, S., & Devi, A. (2022). Pengaruh Literasi Keuangan Syariah, Islamic Branding, dan Religiusitas terhadap Keputusan Mahasiswa Dalam Menggunakan Jasa Perbankan Syariah. El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam, 3(2), 226–244. https://doi.org/10.47467/elmal.v3i2.752
Sam-Abugu, C., Luo, X., & Wong, B. (2025). The combined role of FinTech innovation and financial literacy in sustainable financial inclusion in Nigeria. International Review of Economics, 72(2), 14. https://doi.org/10.1007/s12232-025-00490-1
Setiawan, F., & Aini, L. N. (2023). Literasi Keuangan Syariah dan Preferensi Warga Pinggiran Kota terhadap Lembaga Keuangan Syariah. Brilliant: Journal of Islamic Economics and Finance, 1(1), 31-53. https://journal.yibri.id/index.php/brijief/article/view/3
Yulianasari, N., & Mahrina, H. (2021). Pengaruh Penggunaan Fintech terhadap Perkembangan Literasi dan Inklusi Keuangan pada UMKM di Kota Bengkulu. Creative Research Management Journal, 4(1), 92–105. https://doi.org/10.32663/crmj.v4i1.1935