Analisis Information Technology Service Management (ITSM) LPSE Kota Palembang Berdasarkan Framework ITIL V3. Jurnal Intelektualita: Keislaman, Sosial dan Sains, [S. l.], v. 9, n. 1, p. 1–8, 2020. DOI: 10.19109/intelektualita.v9i1.5029. Disponível em: https://jurnal.radenfatah.ac.id/index.php/intelektualita/article/view/5029.. Acesso em: 2 apr. 2025.