STRATEGI PENGELOLAAN KEARSIPAN DI DINAS KEARSIPAN PROVINSI SUMATERA SELATAN DI ERA DIGITAL

Abstract

The quick and significant development of information technology in the digital era essentially affects records and archives management. This paper aims to discuss how archives should be aware and understand the social dimension in the challenges and possibilities of managing records and archives in the digital era, including the dynamic of perspectives and behaviours of both internal and external users. In response to the development of information technology, archives put emphasizes mostly in the technical dimension of infrastructure availability and the standard or policy compliance. However, people factor often plays significant role in the transition of management model or system. The best implementation of a standard needs a more holistic approach by considering the users point of view as well as collaboration with various stakeholders in explaining the benefits and functions of the new management system. By putting emphasizes on people factor when conducting training and developing policy, users’ resistance can be minimized while users’ enthusiasm can be achieved to accelerate the positive result in the adaptation of the new system and trends.