Pengelolaan Arsip Rekam Medis Pasien Di RSUD Otista Soreang Dalam Mendukung Pelayanan Kesehatan Rumah Sakit
Article Sidebar
Main Article Content
Abstract
Records management is very important in every organization, including hospital agencies. Medical records are archives produced by the hospital every day to support hospital health services. Therefore, proper management of records is needed in the management of hospital medical record archives. The purpose of this study was to find out the management of patient medical record archives at Otista Soreang Hospital regarding the importance of managing medical record archives in supporting patient health services which focus on several processes such as creation, use, maintenance, storage, and depreciation. This study uses a qualitative method. The results of the study showed that the management of patient medical record archives at Otista Soreang Hospital had been carried out as it should be, but several obstacles were found that could hinder the health services provided, including the following: (a) the transfer was carried out, requiring medical record staff to work extra to reassemble archives from old place to new place. (b) the archive depreciation process had to be delayed and the archives piled up in the archive storage room (c) in the medical record archive storage at Otista Soreang Hospital, the provision of archival shelves was inadequate, so some medical record archives were stored in boxes and baskets, (d) Missfill occurred impede the health services of Otista Soreang Hospital.
Keywords: Records Management; Health services; Medical records.
Abstrak
Pengelolaan arsip merupakan suatu yang sangat penting dalam setiap organisasi tidak terkecuali pada instansi rumah sakit. Rekam medis merupakan arsip yang dihasilkan rumah sakit setiap harinya dalam mendukung pelayanan kesehatan rumah sakit. Oleh karena itu pengelolaan arsip yang sesuai sangat dibutuhkan dalam pengelolaan arsip rekam medis rumah sakit. Tujuan penelitian ini untuk mengetahui pengelolaan arsip rekam medis pasien di RSUD Otista Soreang mengenai pentingnya pengelolaan arsip rekam medis dalam mendukung pelayanan kesehatan pasien yang berfokus pada beberapa proses seperti penciptaan, penggunaan, pemeliharaan, penyimpanan, dan penyusutan. Penelitian ini menggunakan metode kualitatif. Hasil penelitian menunjukan bahwa pengelolaan arsip rekam medis pasien RSUD Otista Soreang telah dilakukan sebagai semestinya, namun ditemukan beberapa kendala yang dapat menghambat pelayanan kesehatan yang diberikan diantaranya sebagai berikut: (a) pemindahan yang dilakukan, mengharuskan staff rekam medis bekerja ekstra untuk menyusun kembali arsip dari tempat lama ketempat yang baru. (b) proses penyusutan arsip terpaksa tertunda dilakukan dan arsip menjadi menumpuk diruangan penyimpanan arsip (c) dalam penyimpanan arsip rekam medis RSUD Otista Soreang penyediaan rak arsipnya kurang memadai, sehingga beberapa arsip rekam medis disimpan dalam kardus dan keranjang, (d) Missfill yang terjadi menghambat pelayanan kesehatan RSUD Otista Soreang.
Kata Kunci: Pengelolaan Arsip; Pelayanan Kesehatan; Rekam Medis.
Article Details
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work
How to Cite
References
Airlangga, S. P., Faisal, T., & Nugraha, M. C. R. (2018). Archival Management at the University of Lampung. Fiat Justisia: Jurnal Ilmu Hukum, 12(4), 298-306. Basir, B. (2000). Manajemen Kearsipan. Bumi Aksara. DOI 10.25041/fiatjustisia.v12no4.1371
Akhu‐Zaheya, L., Al‐Maaitah, R., & Bany Hani, S. (2018). Quality of nursing documentation: Paper‐based health records versus electronic‐based health records. Journal of clinical nursing, 27(3-4), e578-e589. DOI 10.1111/jocn.14097
Barros, A., Carneiro, A. D. T., & Wanderley, S. (2019). Organizational archives and historical narratives: Practicing reflexivity in (re) constructing the past from memories and silences. Qualitative Research in Organizations and Management: An International Journal, 14(3), 280-294. DOI 10.1108/QROM-01-2018-1604
Bates, V. (2018). ‘Humanizing’healthcare environments: architecture, art and design in modern hospitals. Design for Health, 2(1), 5-19. DOI 10.1080/24735132.2018.1436304
Fatima, T., Malik, S. A., & Shabbir, A. (2018). Hospital healthcare service quality, patient satisfaction and loyalty: An investigation in context of private healthcare systems. International journal of quality & Reliability Management, 35(6), 1195-1214. DOI 10.1108/IJQRM-02-2017-0031
Fu'adah, A. A., Sholihah, N., & Masthuroh, M. (2022). Pengelolaan Arsip dalam Menunjang Layanan Informasi pada Bagian Tata Usaha di Madrasah Aliyah Negeri. Munaddhomah: Jurnal Manajemen Pendidikan Islam, 3(1), 57-69. DOI 10.31538/munaddhomah.v3i1.113
Hosseini, M., Shahri, A., Phalp, K., & Ali, R. (2018). Four reference models for transparency requirements in information systems. Requirements Engineering, 23, 251-275. 75 DOI 10.1007/s00766-017-0265-y
Huvila, I. (2022). Making and taking information. Journal of the Association for Information Science and Technology, 73(4), 528-541. DOI 10.1002/asi.24599
Ikhsan, A. (2014). Metodologi Penelitian Bisnis Untuk Akuntansi dan Manajemen. Citapustaka media. https://digilib.unimed.ac.id/id/eprint/39641/1/TEXT.pdf
Jannana, N. S., & Fadhilah, R. S. N. (2018). Manajemen Arsip sebagai Bagian Hidup Organisasi: Studi Kasus di Dinas Perpustakaan dan Kearsipan Kota Magelang. Manageria: Jurnal Manajemen Pendidikan Islam, 03(02). DOI 10.14421/manageria.2018.32-07
Jo, E. S., & Gebru, T. (2020, January). Lessons from archives: Strategies for collecting sociocultural data in machine learning. In Proceedings of the 2020 conference on fairness, accountability, and transparency (pp. 306-316). DOI 10.1145/3351095.3372829
Kruse, C. S., Stein, A., Thomas, H., & Kaur, H. (2018). The use of electronic health records to support population health: a systematic review of the literature. Journal of medical systems, 42(11), 214. DOI 10.1007/s10916-018-1075-6
Lamas, D., Panariello, N., Henrich, N., Hammes, B., Hanson, L. C., Meier, D. E., ... & Block, S. (2018). Advance care planning documentation in electronic health records: current challenges and recommendations for change. Journal of palliative medicine, 21(4), 522-528. DOI 10.1089/jpm.2017.0451
Luyombya, D., & Ndagire, S. (2020). Records management procedures and service delivery in private universities: a case study of the Islamic University in Uganda. Journal of the South African Society of Archivists, 53, 1-19. DOI 10.4314/jsasa.v53i1.1
Mathar, I. (2018). Manajemen Informasi Kesehatan: Pengelolaan Dokumen Rekam Medis (1st ed.). Deepublish.
Moleong, L. j. (2003). Metode Penelitian Kualitatif. Rosdakarya.
Peraturan Menteri Kesehatan Republik Indonesia Nomor 289/MENKES/PER/III/2008. (2008). https://peraturan.bpk.go.id/Details/38788/uu-no-43-tahun-2009
Peraturan Menteri Kesehatan Republik Indonesia Nomor 55 Tahun 2013 Tentang Penyelenggaraan Pekerjaan Perekam Medis. (2013). https://www.kemhan.go.id/itjen/2017/03/14/peraturan-menteri-kesehatan-republik-indonesia-nomor-55-tahun-2013-tentang-penyelenggaraan-pekerjaan-perekam-medis.html
Prosedur Penyimpanan Rekam Medis RSUD Soreang No 778/MKI/2017. (n.d.). Read, J., & Ginn, M. L. (2007). Records Management (8th ed.). South-Western. https://books.google.co.id/books/about/Records_Management.html?id=I14IAAAACAAJ&redir_esc=y
Sanggamele, C., Kolibu, F. K., & Maramis, F. R. R. (2018). Analisis Pengelolaan Rekam Medis Di Rumah Sakit Umum Pancaran Kasih Manado. Jurnal Kesehatan Masyarakat Universitas Sam Ratulangi, 07(04). https://ejournal.unsrat.ac.id/index.php/kesmas/article/view/22972
Smith, K. (2008). Public sector records management : a practical guide. Ashgate Publishing Limited. https://books.google.co.id/books/about/Public_Sector_Records_Management.html?id=oIXTTBT55QEC&redir_esc=y
Sukaesih, & Winoto, Y. (2019). Dasar-Dasar Pelayanan Perpustakaan. Intishar Publishing. https://www.researchgate.net/publication/355473220_DASAR-DASAR_PELAYANAN_PERPUSTAKAAN
Surat Edaran Dirjem Pelayanan Medik No HK.OO.06.1.5.011.60. (n.d.).
Undang-Undang Republik Indonesia 43 Tahun 2009 tentang Kearsipan. (2009).
Vos, J. F., Boonstra, A., Kooistra, A., Seelen, M., & Van Offenbeek, M. (2020). The influence of electronic health record use on collaboration among medical specialties. BMC health services research, 20, 1-11. DOI 10.1186/s12913-020-05542-6
Weiner, S. J., Wang, S., Kelly, B., Sharma, G., & Schwartz, A. (2020). How accurate is the medical record? A comparison of the physician’s note with a concealed audio recording in unannounced standardized patient encounters. Journal of the American Medical Informatics Association, 27(5), 770-775. DOI 10.1093/jamia/ocaa027
Yadav, P., Steinbach, M., Kumar, V., & Simon, G. (2018). Mining electronic health records (EHRs) A survey. ACM Computing Surveys (CSUR), 50(6), 1-40. DOI 10.1145/3127881
Zuliyanti, F. (2021). Pengolahan arsip dinamis inaktif sebagai upaya efektivitas dan efisiensi temu kembali arsip di Badan Perencanaan Pembangunan Daerah (BAPPEDA) Kabupaten Bantul. Informatio: Journal of Library and Information Science, 1(3), 241-258. DOI 10.24198/inf.vli3.35257