Digital-Qris: Optimization Of Zakat Initiative Service In Palembang City To Increase Infak And Shadaqah Fund Collection

Dini Agustin; Erda  Litriani; Heri Junaidi; Dianidza Arodha; Imamul Arifin

doi:10.19109/iphi.v5i1.28160

المؤلفون

Dini Agustin Universitas Islam Negeri Raden Fatah Palembang
Erda Litriani Universitas Islam Negeri Raden Fatah Palembang
Heri Junaidi Universitas Islam Negeri Raden Fatah Palembang
Dianidza Arodha Universitas Jember
Imamul Arifin Politeknik Elektronika Negeri Surabaya

DOI:

https://doi.org/10.19109/iphi.v5i1.28160

الكلمات المفتاحية:

Digital Technology; Infak; Optimization; QRIS; Shadaqah

الملخص

This study aims to explore the use of QRIS (Quick Response Code Indonesian Standard) as a payment method to increase the collection of infak and shadaqah funds at the Indonesian Zakat Initiative (IZI) in Palembang City. With the growing reliance on digital technology in society, QRIS is expected to facilitate the donation process and enhance public participation in charitable activities. The research method used is qualitative with a descriptive approach. Data were collected through interviews with policymakers and IZI staff, as well as through documentation. The findings show that QRIS has been implemented but is not yet fully optimized. Fluctuations in fund receipts through QRIS were observed, with a decline recorded in 2023 and 2024. Nevertheless, this digitalization offers convenience for the public to donate anytime and anywhere, with the potential to increase participation by up to 50%. However, challenges such as low digital literacy, limited access to technology, and delayed fund transfers remain obstacles. Public perception of QRIS is generally positive, although some skepticism persists, particularly among the elderly. This study recommends enhanced education and outreach, active promotion, integration of traditional and digital donation methods, as well as regular monitoring and evaluation to optimize the use of QRIS in fundraising.

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