The Implementation E-Government to Increase Democratic Participation: The Use of Mobile Government
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Published:
Jun 29, 2021
Keywords:
Electronic Government, Democratic, E-Participation
Main Article Content
Abstract
As information and technology develop the use of technology in various sectors has increased, including in the governance sector. Electronic governance was on the rise, especially with the limited mobility and social interaction restrictions during international health crises. Electronic government studies the use of information and communication technology within the public sector and holds the potentials of transformational government. The adoption of electronic governance in the public sector has created a revolution in the government’s administration and contributed to the improvement of accountability, efficiency, and transparency. The rationality of electronic governance is often associated with the increase of democratic participation through electronic government framework, involving a series of large-scale innovation projects and system that is technology-oriented. Through literature study, the researcher tried to analyze the implementation of electronic government to increase democratic participation through the use of mobile government by elaborating the functions electronic government can offers. The study reveals that electronic governance could provide open government data that opened a forum for citizens to debate over the issue concerning the government’s system that may solve several issues such as the low number of democratic participation and corruption.
Article Details
How to Cite
Rahmadany, A. F., & Ahmad, M. (2021). The Implementation E-Government to Increase Democratic Participation: The Use of Mobile Government. Jurnal Studi Sosial Dan Politik, 5(1), 22-34. https://doi.org/10.19109/jssp.v5i1.8552
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How to Cite
Rahmadany, A. F., & Ahmad, M. (2021). The Implementation E-Government to Increase Democratic Participation: The Use of Mobile Government. Jurnal Studi Sosial Dan Politik, 5(1), 22-34. https://doi.org/10.19109/jssp.v5i1.8552
References
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Kim, C. K. (2014). Anti-Corruption Initiatives and E-Government: A Cross-National Study. Public Organization Review, 14(3), 385–396. https://doi.org/10.1007/s11115-013-0223-1
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Landeweerd, M., Spil, T., & Klein, R. (2013). The success of google search, the failure of google health and the future of google plus. In IFIP Advances in Information and Communication Technology (Vol. 402, Issue June). https://doi.org/10.1007/978-3-642-38862-0_14
Ledeneva, A., Bratu, R., & Köker, P. (2017). Corruption studies for the twenty-first century: Paradigm shifts and innovative approaches. Slavonic and East European Review, 95(1), 1–20. https://doi.org/10.5699/slaveasteurorev2.95.1.0001
Lee, M. H., & Lio, M. C. (2016). The impact of information and communication technology on public governance and corruption in China. Information Development, 32(2), 127–141. https://doi.org/10.1177/0266666914529293
LeRoux, K., Fusi, F., & Brown, A. G. (2020). Assessing e-government capacity to increase voter participation: Evidence from the U.S. Government Information Quarterly, 37(3), 101483. https://doi.org/10.1016/j.giq.2020.101483
Mengistu, D., Zo, H., & Rho, J. J. (2009). M-Government: Opportunities and challenges to deliver mobile government services in developing countries. ICCIT 2009 - 4th International Conference on Computer Sciences and Convergence Information Technology, January 2009, 1445–1450. https://doi.org/10.1109/ICCIT.2009.171
Public administration and information technology. (1996). In Computer Law & Security Review (Vol. 12, Issue 3). https://doi.org/10.1016/s0267-3649(96)90014-x
Rubasundram, G. A., & Rasiah, R. (2019). Corruption and good governance: An analysis of ASEAN’s E-governance experience. Journal of Southeast Asian Economies, 36(1), 57–70. https://doi.org/10.1355/ae36-1f
Sánchez-Torres, J. M., & Miles, I. (2017). The role of future-oriented technology analysis in e-Government: a systematic review. European Journal of Futures Research, 5(1). https://doi.org/10.1007/s40309-017-0131-7
Sandoval-Almazan, R., & Gil-Garcia, J. R. (2012). Are government internet portals evolving towards more interaction, participation, and collaboration? Revisiting the rhetoric of e-government among municipalities. Government Information Quarterly, 29(SUPPL. 1), S72–S81. https://doi.org/10.1016/j.giq.2011.09.004
Schmidt, D. (2007). Anti-corruption: What do we know? Research on preventing corruption in the post-communist world. Political Studies Review, 5(2), 202–232. https://doi.org/10.1111/j.1478-9299.2007.00129.x
Serra, L. C., Carvalho, L. P., Ferreira, L. P., Vaz, J. B. S., & Freire, A. P. (2015). Accessibility Evaluation of E-Government Mobile Applications in Brazil. Procedia Computer Science, 67(Dsai), 348–357. https://doi.org/10.1016/j.procs.2015.09.279
Snellen, I., & Thaens, M. (2008). From E-government to M-Government: Toward A new Paradigm in Public Administration? Administrative Innovation, International Context and Growth, 1–33.
Sundberg, L. (2019). Electronic government: Towards e-democracy or democracy at risk? Safety Science, 118(May), 22–32. https://doi.org/10.1016/j.ssci.2019.04.030
Traunmüller, R. (2013). E-government-new challenges ahead. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics): Vol. 8061 LNCS (Issue August). https://doi.org/10.1007/978-3-642-40160-2_2
Vijay, D. (2014). Book Review: N. Bhaskara Rao, Good Governance: Delivering Corruption Free Public Services. Social Change, 44(3), 469–473. https://doi.org/10.1177/0049085714536812
Wang, C., Teo, T. S. H., & Liu, L. (2020). Perceived value and continuance intention in mobile government service in China. Telematics and Informatics, 48(January), 101348. https://doi.org/10.1016/j.tele.2020.101348
Yu, C. C. (2013). Value proposition in mobile government. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics): Vol. 8074 LNCS (Issue September). https://doi.org/10.1007/978-3-642-40358-3_15
Zhang, Y., & Kim, M. H. (2018). Do Public Corruption Convictions Influence Citizens’ Trust in Government? The Answer Might Not Be a Simple Yes or No. American Review of Public Administration, 48(7), 685–698. https://doi.org/10.1177/0275074017728792
Agrawal, G., Kumar, D., & Singh, M. (2021). Assessing the usability, accessibility, and mobile readiness of e-government websites: a case study in india. Universal Access in the Information Society, 0123456789. https://doi.org/10.1007/s10209-021-00800-8
Ahmad, H., Salman, Y., Irfan, S., Jabeen, N., Ureshi, H. A. A. H. Q., Alman, Y. A. S., Rfan, S. I. I., & Abeen, N. A. J. (2017). A SYSTEMATIC REVIEW OF E-GOVERNMENT EVALUATION. 55(2), 355–390.
Al-Kubaisi, A. S. (2014). Improving the transparency, openness and efficiency of e-government in Qatar in the era of Open Government Data, and beyond. Master of Information Technology, University of Newcastle, 1–204. http://eprints.qut.edu.au/75540/2/Ali_Al-Kubaisi_Thesis.pdf
Alshehri, M., & Drew, S. J. (2011). E-government principles: implementation, advantages and challenges Author Downloaded from Griffith Research Online E-government principles: implementation, advantages and challenges.
Antovski, L., & Gusev, M. (2014). M-government framework M-Government Framework. January 2005.
Bannister, F., & Connolly, R. (2012). DEFINING E-GOVERNANCE 1. 8(2), 3–25.
Basuki, K. (2019). Standar Kompetensi Kelulusan. ISSN 2502-3632 (Online) ISSN 2356-0304 (Paper) Jurnal Online Internasional & Nasional Vol. 7 No.1, Januari – Juni 2019 Universitas 17 Agustus 1945 Jakarta, 53(9), 1689–1699. www.journal.uta45jakarta.ac.id
Bindu, N., Sankar, C. P., & Kumar, K. S. (2019). From conventional governance to e-democracy: Tracing the evolution of e-governance research trends using network analysis tools. Government Information Quarterly, 36(3), 385–399. https://doi.org/10.1016/j.giq.2019.02.005
Budi, N. F. A., Fitriani, W. R., Hidayanto, A. N., Kurnia, S., & Inan, D. I. (2020). A study of government 2.0 implementation in Indonesia. Socio-Economic Planning Sciences, 72(March 2019), 100920. https://doi.org/10.1016/j.seps.2020.100920
Bussell, J. (2012). E-governance and corruption in the states: Can technology serve the Aam Aadmi? Economic and Political Weekly, 47(25), 77–85.
Cantador, I., Cortés-Cediel, M. E., & Fernández, M. (2020). Exploiting Open Data to analyze discussion and controversy in online citizen participation. Information Processing and Management, 57(5), 102301. https://doi.org/10.1016/j.ipm.2020.102301
Choi, J. C., & Song, C. (2020). Factors explaining why some citizens engage in E-participation, while others do not. Government Information Quarterly, 37(4), 101524. https://doi.org/10.1016/j.giq.2020.101524
Conroy, M. M., & Evans-Cowley, J. (2005). Informing and interacting: The use of E-government for citizen participation in planning. Journal of E-Government, 1(3), 73–92. https://doi.org/10.1300/J399v01n03_05
Dong, C., & Ji, Y. (2018). Connecting young adults to democracy via government social network sites. Public Relations Review, 44(5), 762–775. https://doi.org/10.1016/j.pubrev.2018.05.004
Feeney, M. K., & Welch, E. W. (2012). Electronic Participation Technologies and Perceived Outcomes for Local Government Managers. Public Management Review, 14(6), 815–833. https://doi.org/10.1080/14719037.2011.642628
Hira, A. (2016). Broken Windows: Why Culture Matters in Corruption Reform. Journal of Developing Societies, 32(1), 1–16. https://doi.org/10.1177/0169796X15609710
Hutchison, D., & Mitchell, J. C. (2006). Electronic Government - 5th International Conference, EGOV 2006, Proceedings. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics): Vol. 4084 LNCS.
Information, O. R. F., & Contact, P. (2012). E Xploring the C Osts and V Alues of. 4(2014), 489–506.
International, T. (2020). Corruption in ASEAN Regional trends from the 2020 Global Corruption. May.
Khan, A., Krishnan, S., & Dhir, A. (2021). Electronic government and corruption: Systematic literature review, framework, and agenda for future research. Technological Forecasting and Social Change, 167(December 2020), 120737. https://doi.org/10.1016/j.techfore.2021.120737
Kim, C. K. (2014). Anti-Corruption Initiatives and E-Government: A Cross-National Study. Public Organization Review, 14(3), 385–396. https://doi.org/10.1007/s11115-013-0223-1
King, B. A., & Youngblood, N. E. (2016). E-government in Alabama: An analysis of county voting and election website content, usability, accessibility, and mobile readiness. Government Information Quarterly, 33(4), 715–726. https://doi.org/10.1016/j.giq.2016.09.001
Landeweerd, M., Spil, T., & Klein, R. (2013). The success of google search, the failure of google health and the future of google plus. In IFIP Advances in Information and Communication Technology (Vol. 402, Issue June). https://doi.org/10.1007/978-3-642-38862-0_14
Ledeneva, A., Bratu, R., & Köker, P. (2017). Corruption studies for the twenty-first century: Paradigm shifts and innovative approaches. Slavonic and East European Review, 95(1), 1–20. https://doi.org/10.5699/slaveasteurorev2.95.1.0001
Lee, M. H., & Lio, M. C. (2016). The impact of information and communication technology on public governance and corruption in China. Information Development, 32(2), 127–141. https://doi.org/10.1177/0266666914529293
LeRoux, K., Fusi, F., & Brown, A. G. (2020). Assessing e-government capacity to increase voter participation: Evidence from the U.S. Government Information Quarterly, 37(3), 101483. https://doi.org/10.1016/j.giq.2020.101483
Mengistu, D., Zo, H., & Rho, J. J. (2009). M-Government: Opportunities and challenges to deliver mobile government services in developing countries. ICCIT 2009 - 4th International Conference on Computer Sciences and Convergence Information Technology, January 2009, 1445–1450. https://doi.org/10.1109/ICCIT.2009.171
Public administration and information technology. (1996). In Computer Law & Security Review (Vol. 12, Issue 3). https://doi.org/10.1016/s0267-3649(96)90014-x
Rubasundram, G. A., & Rasiah, R. (2019). Corruption and good governance: An analysis of ASEAN’s E-governance experience. Journal of Southeast Asian Economies, 36(1), 57–70. https://doi.org/10.1355/ae36-1f
Sánchez-Torres, J. M., & Miles, I. (2017). The role of future-oriented technology analysis in e-Government: a systematic review. European Journal of Futures Research, 5(1). https://doi.org/10.1007/s40309-017-0131-7
Sandoval-Almazan, R., & Gil-Garcia, J. R. (2012). Are government internet portals evolving towards more interaction, participation, and collaboration? Revisiting the rhetoric of e-government among municipalities. Government Information Quarterly, 29(SUPPL. 1), S72–S81. https://doi.org/10.1016/j.giq.2011.09.004
Schmidt, D. (2007). Anti-corruption: What do we know? Research on preventing corruption in the post-communist world. Political Studies Review, 5(2), 202–232. https://doi.org/10.1111/j.1478-9299.2007.00129.x
Serra, L. C., Carvalho, L. P., Ferreira, L. P., Vaz, J. B. S., & Freire, A. P. (2015). Accessibility Evaluation of E-Government Mobile Applications in Brazil. Procedia Computer Science, 67(Dsai), 348–357. https://doi.org/10.1016/j.procs.2015.09.279
Snellen, I., & Thaens, M. (2008). From E-government to M-Government: Toward A new Paradigm in Public Administration? Administrative Innovation, International Context and Growth, 1–33.
Sundberg, L. (2019). Electronic government: Towards e-democracy or democracy at risk? Safety Science, 118(May), 22–32. https://doi.org/10.1016/j.ssci.2019.04.030
Traunmüller, R. (2013). E-government-new challenges ahead. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics): Vol. 8061 LNCS (Issue August). https://doi.org/10.1007/978-3-642-40160-2_2
Vijay, D. (2014). Book Review: N. Bhaskara Rao, Good Governance: Delivering Corruption Free Public Services. Social Change, 44(3), 469–473. https://doi.org/10.1177/0049085714536812
Wang, C., Teo, T. S. H., & Liu, L. (2020). Perceived value and continuance intention in mobile government service in China. Telematics and Informatics, 48(January), 101348. https://doi.org/10.1016/j.tele.2020.101348
Yu, C. C. (2013). Value proposition in mobile government. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics): Vol. 8074 LNCS (Issue September). https://doi.org/10.1007/978-3-642-40358-3_15
Zhang, Y., & Kim, M. H. (2018). Do Public Corruption Convictions Influence Citizens’ Trust in Government? The Answer Might Not Be a Simple Yes or No. American Review of Public Administration, 48(7), 685–698. https://doi.org/10.1177/0275074017728792