The Principles of Total Quality Management in Building a Quality-Based Educational Institution

Main Article Content

Virgi Syafiq Ghiyats Brillianov
Suklani

Abstract

This study aims to explore the application of Total Quality Management (TQM) principles in enhancing the quality and effectiveness of quality-based educational institutions. The research uses a literature review to collect and analyze relevant bibliographic data, focusing on TQM principles: customer focus, involvement of all organizational members, continuous improvement, data-driven decision making, process approach, and quality-supportive leadership. The findings indicate that the application of TQM principles significantly improves the quality of education and operational effectiveness of educational institutions. Customer focus, which involves students, parents, and other stakeholders, enhances student satisfaction and learning outcomes. The involvement of all organizational members, including principals, teachers, and staff, fosters a sustainable quality culture. Continuous improvement drives quality enhancement through consistent evaluation and innovation, while data-driven decision-making helps identify and address deficiencies effectively. The process approach ensures operational efficiency, and quality-supportive leadership creates a conducive environment for achieving high-quality standards. Overall, systematic application of TQM principles can result in significant improvements in the quality and effectiveness of educational institutions.

Article Details

How to Cite
Brillianov, V. S. G., & Suklani. (2024). The Principles of Total Quality Management in Building a Quality-Based Educational Institution. El-Idare: Jurnal Manajemen Pendidikan Islam, 10(2), 40-49. https://doi.org/10.19109/elidare.v10i2.21172
Section
Artikel

How to Cite

Brillianov, V. S. G., & Suklani. (2024). The Principles of Total Quality Management in Building a Quality-Based Educational Institution. El-Idare: Jurnal Manajemen Pendidikan Islam, 10(2), 40-49. https://doi.org/10.19109/elidare.v10i2.21172

References

Abdullah, A. A., Ahid, N., Fawzi, T., & Muhtadin, M. A. (2023). Peran Guru dalam Pengembangan Kurikulum Pembelajaran. Jurnal Penelitian Guru Indonesia, 3(1), 23–38. https://doi.org/ 10.58578/tsaqofah.v3i1.732

Akbar, D. M., & Yuhertiana, I. (2024). Total Quality Management (TQM) Dalam Meningkatkan Mutu Manufaktur Dan Jasa di PT Karya Giri Palma. Musytari : Neraca Manajemen, Akuntansi, Dan Ekonomi, 6(11), 101–110. https://doi. org/10.8734/musytari.v6i11.4737

Anugrah, R. P., T., F. C. H., Satmoko, N. D., & Muyasaroh, M. (2023). Manajemen Kualitas. Bandung: Widina Media Utama.

Ariani, R., Zainuddin, & Mahtari, S. (2023). Identifikasi Kemampuan Pemahaman Konsep Siswa SMA Negeri 1 Bati-Bati menggunakan Metode Certainty of Response Index pada Materi Gaya. Journal of Authentic Research, 2(1), 1–25. https://doi.org/10.36312/jar.v2i1. 1032

Ariyani, R. (2017). Implementasi Total Quality Management (TQM) Di Lembaga Pendidikan Tinggi Islam. An-Nahdhah, 11(1), 1–22. https://doi.org/ 10.31219/osf.io/457fz

Babullah, R., Istikhori, Neneng, Natadireja, U., & Nurafifah, S. (2024). Urgensi Kepemimpinan Yang Unggul Dalam Peningkatan Mutu Pendidikan. Aksi Nyata : Jurnal Pengabdian Sosial dan Kemanusiaan, 1(3), 60–78. https://doi. org/10.62383/aksinyata.v1i3.286

Bintari, A., Dakir, & Muslimah. (2022). Manajemen Mutu Terpadu dan Implementasinya dalam Dunia Pendidikan. EDUCATOR: Jurnal Inovasi Tenaga Pendidik dan Kependidikan, 2(2), 1–7. https://doi.org/ 10.51878/educator.v2i2.1306

Firdausi, L., Akhyak, A., & Efendi, N. (2023). Meningkatkan Mutu Lembaga Pendidikan dengan Prinsip-Prinsip Crosby: Penerapan untuk Keunggulan Pendidikan. Attaqwa: Jurnal Ilmu Pendidikan Islam, 19(1), 74–85. https://doi.org/10.54069/attaqwa.v19i1.253

Fuad, R., Iswantir, M., Akhyar, M., & Gusli, R. A. (2023). Strategi Manajemen Madrasah Efektif dalam Peningkatan Kualitas Belajar Mengajar. Idarah Tarbawiyah:Journal of Management in Islamic Education, 4(2), 207–218. https://doi.org/10.32832/idarah.v4i2.15437

Hidayah, N. (2023). Total Quality Manajeman Dalam Meningkatkan Pengelolaan Proses Pendidikan. At-Tajdid: Jurnal Pendidikan Dan Pemikiran Islam, 7(2), 410–424. https://doi.org/10.24127/att.v7i2.2995

Idrus, S. Al. (2019). Kualitas Pelayanan dan Keputusan Pembelian: Konsep danTeori. Malang: Media Nusa Creative.

Indadihayati, W., & Hariyanto, V. L. (2023). Tinjauan Literatur Tentang Penerapan Prinsip Total Quality Management Dalam Pendidikan Vokasi: Tantangan Dan Peluang. Satya Sastraharing : Jurnal Manajemen, 7(1), 1–20. https:// doi.org/10.33363/satya-sastraharing.v7i1.1029

Indana, N. (2017). Implementasi Total Quality Management (TQM) Dalam Meningkatkan Mutu Pendidikan (Studi Kasus di MTs Salafiyah Syafi’iyah Tebuireng). Al-Idaroh: Jurnal Studi Manajemen Pendidikan Islam, 1(1), 62–86. https://doi.org/10.54437/alidaroh. v1i1.8

Indana, N. (2018). Penerapan Kurikulum Terintegrasi Dalam Mengembangkan Mutu Belajar Siswa(Studi Kasus diSMA Darul ‘Ulum1 Unggulan BPPT Jombang). Nidhomul Haq: Jurnal Manajemen Pendidikan Islam, 3(2), 121–147. https://doi.org/10.31538/ nidhomulhaq.v3i1.80

Ismail, F. (2016). Implementasi Total Quality Management (TQM) di Lembaga Pendidikan. Jurnal Ilmiah Iqra’, 10(2), 1–16. https://doi.org/10.30984/jii.v10i2. 591

Jamil, M. (2024). Kepemimpinan Kepala Sekolah Menengah Kejuruan Negeri Taman Fajar Dalam Pengembangan Profesionalitas Guru. Jurnal Pendidikan Penggerak, 2(1), 6–10. https://doi.org/ 10.35870/jpp.v1i1.1336

Khamaludin, K., Respatiningsih, I., & Kustiawan, B. (2023). Manajemen Mutu. Jambi: PT. Sonpedia Publishing Indonesia.

Kotler, P., & Keller, K. L. (2016). Marketing Management. New Jersey: Pearson Education Inc.

Maknun, A. I. L., Asmedi, N. M., & Safuan. (2024). Implementasi Total Quality Management dalam Meningkatkan Daya Saing Perusahaan. Jurnal Syntax Admiration, 5(8), 3209–3218. https:// doi.org/10.46799/jsa.v5i8.1507

Muhadi, I., Giyoto, G., & Untari, L. (2021). Tata Kelola Stakeholder dalam Meningkatkan Mutu Pendidikan Pada Madrasah Tsanawiyah. Jurnal Ilmiah Ekonomi Islam, 7(1), 256–265. https:// doi.org/10.29040/jiei.v7i1.2209

Muharram, M., Purnamawati, Djawad, Y. A., Darmawang, & Arfandi, A. (2024). Kepemimpinan Kepala Sekolah Dalam Meningkatkan Kinerja Guru Di Sekolah Menengah Kejuruan Negeri Palopo. Didaktika: Jurnal Kependidikan, 13(2), 1541–1550. https://doi.org/10.58230/ 27454312.744

Persada, N. M., Pramono, S. E., & Murwatiningsih. (2017). Pelibatan Orang Tua pada Pendidikan Anak di SD Sains Islam Al Farabi Sumber Cirebon. Educational Management, 6(2), 100–108.

Priyatna, N. M. (2024). Transformasi Digital: Efisiensi dan Inovasi dalam Manajemen Operasional. Economic Reviews Journal, 3(3), 96–108. https://doi.org/ 10.56709/mrj.v3i3.525

Rahmah, U. (2018). The Implementasi Total Quality Management (TQM) di SD Al-Hikmah Surabaya. MANAGERIA: Jurnal Manajemen Pendidikan Islam, 3(1), 111–131. https://doi.org/10.14421/ manageria.2018.31-06

Sagala, A. H., Nurhaliza, M., Anikmah, S. Al, & Nasution, I. (2024). Peran Kepemimpinan Transformasional dalam Meningkatkan Kinerja Organisasi Pendidikan The Role of Transfor-mational Leadership in Enhancing Educational Organization Performance. JICN: Jurnal Intelek dan Cendikiawan Nusantara, 1(2), 1448–1456.

Sallis, E. (2019). Total Quality Management in Education (Manajemen Mutu Pendidikan), terjemahan oleh Akhmad Ali Riyadi. Yogyakarta: IRCiSoD.

Santoso, A. D., Maja, I., Hayati, Rukiyanto, B. A., & Bangun, E. U. P. B. (2024). Analisis Implikasi Pengembangan Kurikulum Pendidikan Digital terhadap Prestasi Belajar dan Pengalaman Siswa. Jurnal Cahaya Mandalika (JCM), 3(2), 1749–1755. https://doi.org/10.36312/ jcm.v3i2.2247

Sholeh, M. I. (2023). Pengakuan Dan Reward Dalam Manajemen SDM Untuk Meningkatkan Motivasi Guru. COMPETITIVE: Journal of Education, 2(4), 212–234. https://doi.org/10.58355/ competitive.v2i4.41

Suhendri, M. (2024). Implementasi Total Quality Management Dalam Dunia Pendidikan. INNOVATIVE: Journal Of Social Science Research, 4(4), 3541–3552. https://doi.org/10.32678/alqalam. v23i3.1506

Suryadi, I., Pamungkas, R. W. P., Wahyudi, F. S., & Wibowo, T. S. (2023). Peran Kepemimpinan Efektif dalam Meningkatkan Kualitas Manajemen Pendidikan. Journal Of International Multidisciplinary Research, 1(2), 129–145. https://doi.org/10.62504/n7ww8a 59