Mengukur E-Participation Masyarakat di Era Transformasi Digital dengan Metode Multi Factor Evaluation Process (MFEP)
Main Article Content
Abstract
The digital transformation era provides an opportunity for the public to exercise their right to information, where public agency is required to provide documents and information through Pejabat Pengelola Informasi dan Dokumen (PPID). This openness promises an important role for public participation through electronic access to information (E-Information), access to electronic consultations (E-Consultation), and participation in electronic decision-making (E-Decision Making). These three indicators are referred to as E-Participation. However, their implementation has encountered obstacles, leading to the need for research on E-Participation in the current community environment. This study employs a Soft System Methodology approach, specifically the Multi-Factor Evaluation Process (MFEP) method. The objective is to identify the indicators and criteria used in E-Participation, and to determine the level of E-Participation usage in Central Java based on the indicators used. The criteria used in this study pertain to the willingness of both the government and society, as well as the availability of infrastructure and information. The ranking results of the level of E-Participation indicate that public E-Participation is at an average level, where E-Information is the highest strengthening indicator, followed by E-Consultation, and E-Decision Making is the lowest.
Article Details
How to Cite
Retnowati, R., Wahyudi, E. N., & Anis, Y. (2022). Mengukur E-Participation Masyarakat di Era Transformasi Digital dengan Metode Multi Factor Evaluation Process (MFEP). JUSIFO (Jurnal Sistem Informasi), 8(2), 51-60. https://doi.org/10.19109/jusifo.v8i2.13774
Section
Articles
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.
How to Cite
Retnowati, R., Wahyudi, E. N., & Anis, Y. (2022). Mengukur E-Participation Masyarakat di Era Transformasi Digital dengan Metode Multi Factor Evaluation Process (MFEP). JUSIFO (Jurnal Sistem Informasi), 8(2), 51-60. https://doi.org/10.19109/jusifo.v8i2.13774
References
Abu-Shanab, E., & Al-Dalou’, R. (2016). An empirical study of e-participation levels in jordan. International Journal of Information Systems and Social Change, 7(1), 63–79. https://doi.org/10.4018/IJISSC.2016010104
Anshari, M., Almunawar, M. N., & Lim, S. A. (2018). Big data and open government data in public services. ACM International Conference Proceeding Series, 140–144. https://doi.org/10.1145/3195106.3195172
Buulolo, T. J. (2021). Implementasi kinerja uu no. 14 tahun 2008 tentang keterbukaan informasi publik pelayanan informasi dan komunikasi. https://repository.uhn.ac.id/handle/123456789/5558
Checkland, P. (2000). Soft systems methodology: a thirty year retrospective. System Research and Behavioral Science, 17. https://doi.org/10.1002/1099-1743%28200011%2917%3A1%2B<%3A%3AAID-SRES374>3.0.CO%3B2-O
de Waal, A., & Linthorst, J. (2020). Future-proofing the high-performance organization. Sustainability, 12(20), 8507. https://doi.org/10.3390/SU12208507
Jiang, H., Shao, Q., Liou, J. J. H., Shao, T., & Shi, X. (2019). Improving the sustainability of open government data. Sustainability 2019, Vol. 11, Page 2388, 11(8), 2388. https://doi.org/10.3390/SU11082388
Lampoltshammer, T. J., Zhu, Q., & Parycek, P. (2019). Affective effect: issue engagement on a youth e-participation platform. JeDEM - EJournal of EDemocracy and Open Government, 11(1), 37–58. https://doi.org/10.29379/jedem.v11i1.558
Le Blanc, D. (2020). E-participation: a quick overview of recent qualitative trends (No. 163). United Nations, Department of Economic andSocial Affairs. https://www.un.org/en/desa/e-participation-quick-overview-recent-qualitative-trends
Mergel, I., Edelmann, N., & Haug, N. (2019). Defining digital transformation: results from expert interviews. Government Information Quarterly, 36(4), 101385. https://doi.org/10.1016/J.GIQ.2019.06.002
Mulyani, S., Retnowati, R., Listiyono, H., & Susanto, S. A. (2018). Menakar keberhasilan e-gov dalam perspektif e-participation dengan indikator metep. Sintak (Seminar Nasional Teknologi Informasi Dan Aplikasi Komputer), 171–181. https://unisbank.ac.id/ojs/index.php/sintak/article/view/6528
Nababan, S. (2020). Strategi pelayanan informasi untuk meningkatkan keterbukaan informasi publik. Jurnal Ilmu Komunikasi, 17(2), 166–180. https://doi.org/10.31315/JIK.V17I2.3694
Naranjo-Zolotov, M., Oliveira, T., & Casteleyn, S. (2019). Citizens’ intention to use and recommend e-participation: drawing upon utaut and citizen empowerment. Information Technology and People, 32(2), 364–386. https://doi.org/10.1108/ITP-08-2017-0257/FULL/PDF
Oni, S., Oni, A. A., Ibietan, J., & Deinde-Adedeji, G. O. (2020). E-consultation and the quest for inclusive governance in nigeria. Cogent Social Sciences, 6(1). https://doi.org/10.1080/23311886.2020.1823601
Pirannejad, A., Janssen, M., & Rezaei, J. (2019). Towards a balanced e-participation index: integrating government and society perspectives. Government Information Quarterly, 36(4), 101404. https://doi.org/10.1016/J.GIQ.2019.101404
Retnowati, R., Listiyono, H., Purwatiningtyas, P., Wedaningsih, A. S., & Rahmaziana, L. (2019). Analisis readiness penerapan keterbukaan informasi publik (kip) dengan pendekatan soft systems methodology (ssm). Jurnal Dinamik, 24(1), 41–56. https://doi.org/10.35315/DINAMIK.V24I1.7838
Retnowati, R., Manongga, D. H. F., & Sunarto, H. (2018a). Penerapan dan perspektif open government data (ogd) di beberapa negara: pendekatan literatur. Proceeding SENDI_U. https://www.unisbank.ac.id/ojs/index.php/sendi_u/article/view/5992
Retnowati, R., Manongga, D. H. F., & Sunarto, H. (2018b). Prinsip-prinsip open government data studi kasus evaluasi keterbukaan informasi publik di indonesia. Conference on Electrical Engineering, Telematics, Industrial Technology, and Creative Media (CENTIVE), 2(1), 25–29. https://conferences.ittelkom-pwt.ac.id/index.php/centive/article/view/5
Retnowati, R., Sunarto, H., & Manongga, D. (2019). Development of sustainability systems for open government data (ogd) management by combining the shel model and soft systems methodology analysis. Journal of Theoretical and Applied Information Technology. https://www.researchgate.net/publication/335789052_development_of_sustainability_systems_for_open_government_data_ogd_management_by_combining_the_shel_model_and_soft_systems_methodology_analysis
Sari, A. M., Hidayanto, A. N., Purwandari, B., Budi, N. F. A., & Kosandi, M. (2018). Challenges and issues of e-participation implementation: a case study of e-complaint Indonesia. Proceedings of the 3rd International Conference on Informatics and Computing, ICIC 2018. https://doi.org/10.1109/IAC.2018.8780467
Sari, M., & Mulyadi, R. (2020). Kinerja pejabat pengelola informasi dan dokumentasi (ppid) kabupaten bungo dalam pemenuhan ketersediaan informasi publik. Transparansi : Jurnal Ilmiah Ilmu Administrasi, 3(2), 109–118. https://doi.org/10.31334/transparansi.v3i2.1141
Tarifu, L., Equatora, M. A., Abdullah, D., Herianto, H., & Saragih, Y. M. (2021). Decision support system simulation application with mfep method. Journal of Physics: Conference Series, 1845(1), 012027. https://doi.org/10.1088/1742-6596/1845/1/012027
United Nations Department of Social and Economic Affairs (UNDESA). (2014). Measurement and evaluation tool for citizen engagement and e-participation. https://publicadministration.un.org/en/Capacity-Building/Tools/METEP
Warnilah, A. I., Purnia, D. S., Adiwisastra, M. F., Sutisna, H., Ratningsih, R., & Ardianto, R. (2020). The implementation of the mfep (multi factor evaluation process) method in determining the learning model. Journal of Physics: Conference Series, 1641(1). https://doi.org/10.1088/1742-6596/1641/1/012036
Widjaja, A., & Mujito, M. (2017). Implementation of the algorithm of multi-factor evalution process (mfep) for the election of the members of the investigator at bareskrim police. International Journal of Pure and Applied Mathematics, 116(24), 381–394. https://acadpubl.eu/jsi/2017-116-23-24/issue24.html
Xu, G., Guan, W., Shi, S., & Blersch, D. (2018). Adsorption model development for mass transport characteristics of mfep structure by physisorption method. Chemical Engineering Journal, 354, 922–931. https://doi.org/10.1016/J.CEJ.2018.08.080
Anshari, M., Almunawar, M. N., & Lim, S. A. (2018). Big data and open government data in public services. ACM International Conference Proceeding Series, 140–144. https://doi.org/10.1145/3195106.3195172
Buulolo, T. J. (2021). Implementasi kinerja uu no. 14 tahun 2008 tentang keterbukaan informasi publik pelayanan informasi dan komunikasi. https://repository.uhn.ac.id/handle/123456789/5558
Checkland, P. (2000). Soft systems methodology: a thirty year retrospective. System Research and Behavioral Science, 17. https://doi.org/10.1002/1099-1743%28200011%2917%3A1%2B<%3A%3AAID-SRES374>3.0.CO%3B2-O
de Waal, A., & Linthorst, J. (2020). Future-proofing the high-performance organization. Sustainability, 12(20), 8507. https://doi.org/10.3390/SU12208507
Jiang, H., Shao, Q., Liou, J. J. H., Shao, T., & Shi, X. (2019). Improving the sustainability of open government data. Sustainability 2019, Vol. 11, Page 2388, 11(8), 2388. https://doi.org/10.3390/SU11082388
Lampoltshammer, T. J., Zhu, Q., & Parycek, P. (2019). Affective effect: issue engagement on a youth e-participation platform. JeDEM - EJournal of EDemocracy and Open Government, 11(1), 37–58. https://doi.org/10.29379/jedem.v11i1.558
Le Blanc, D. (2020). E-participation: a quick overview of recent qualitative trends (No. 163). United Nations, Department of Economic andSocial Affairs. https://www.un.org/en/desa/e-participation-quick-overview-recent-qualitative-trends
Mergel, I., Edelmann, N., & Haug, N. (2019). Defining digital transformation: results from expert interviews. Government Information Quarterly, 36(4), 101385. https://doi.org/10.1016/J.GIQ.2019.06.002
Mulyani, S., Retnowati, R., Listiyono, H., & Susanto, S. A. (2018). Menakar keberhasilan e-gov dalam perspektif e-participation dengan indikator metep. Sintak (Seminar Nasional Teknologi Informasi Dan Aplikasi Komputer), 171–181. https://unisbank.ac.id/ojs/index.php/sintak/article/view/6528
Nababan, S. (2020). Strategi pelayanan informasi untuk meningkatkan keterbukaan informasi publik. Jurnal Ilmu Komunikasi, 17(2), 166–180. https://doi.org/10.31315/JIK.V17I2.3694
Naranjo-Zolotov, M., Oliveira, T., & Casteleyn, S. (2019). Citizens’ intention to use and recommend e-participation: drawing upon utaut and citizen empowerment. Information Technology and People, 32(2), 364–386. https://doi.org/10.1108/ITP-08-2017-0257/FULL/PDF
Oni, S., Oni, A. A., Ibietan, J., & Deinde-Adedeji, G. O. (2020). E-consultation and the quest for inclusive governance in nigeria. Cogent Social Sciences, 6(1). https://doi.org/10.1080/23311886.2020.1823601
Pirannejad, A., Janssen, M., & Rezaei, J. (2019). Towards a balanced e-participation index: integrating government and society perspectives. Government Information Quarterly, 36(4), 101404. https://doi.org/10.1016/J.GIQ.2019.101404
Retnowati, R., Listiyono, H., Purwatiningtyas, P., Wedaningsih, A. S., & Rahmaziana, L. (2019). Analisis readiness penerapan keterbukaan informasi publik (kip) dengan pendekatan soft systems methodology (ssm). Jurnal Dinamik, 24(1), 41–56. https://doi.org/10.35315/DINAMIK.V24I1.7838
Retnowati, R., Manongga, D. H. F., & Sunarto, H. (2018a). Penerapan dan perspektif open government data (ogd) di beberapa negara: pendekatan literatur. Proceeding SENDI_U. https://www.unisbank.ac.id/ojs/index.php/sendi_u/article/view/5992
Retnowati, R., Manongga, D. H. F., & Sunarto, H. (2018b). Prinsip-prinsip open government data studi kasus evaluasi keterbukaan informasi publik di indonesia. Conference on Electrical Engineering, Telematics, Industrial Technology, and Creative Media (CENTIVE), 2(1), 25–29. https://conferences.ittelkom-pwt.ac.id/index.php/centive/article/view/5
Retnowati, R., Sunarto, H., & Manongga, D. (2019). Development of sustainability systems for open government data (ogd) management by combining the shel model and soft systems methodology analysis. Journal of Theoretical and Applied Information Technology. https://www.researchgate.net/publication/335789052_development_of_sustainability_systems_for_open_government_data_ogd_management_by_combining_the_shel_model_and_soft_systems_methodology_analysis
Sari, A. M., Hidayanto, A. N., Purwandari, B., Budi, N. F. A., & Kosandi, M. (2018). Challenges and issues of e-participation implementation: a case study of e-complaint Indonesia. Proceedings of the 3rd International Conference on Informatics and Computing, ICIC 2018. https://doi.org/10.1109/IAC.2018.8780467
Sari, M., & Mulyadi, R. (2020). Kinerja pejabat pengelola informasi dan dokumentasi (ppid) kabupaten bungo dalam pemenuhan ketersediaan informasi publik. Transparansi : Jurnal Ilmiah Ilmu Administrasi, 3(2), 109–118. https://doi.org/10.31334/transparansi.v3i2.1141
Tarifu, L., Equatora, M. A., Abdullah, D., Herianto, H., & Saragih, Y. M. (2021). Decision support system simulation application with mfep method. Journal of Physics: Conference Series, 1845(1), 012027. https://doi.org/10.1088/1742-6596/1845/1/012027
United Nations Department of Social and Economic Affairs (UNDESA). (2014). Measurement and evaluation tool for citizen engagement and e-participation. https://publicadministration.un.org/en/Capacity-Building/Tools/METEP
Warnilah, A. I., Purnia, D. S., Adiwisastra, M. F., Sutisna, H., Ratningsih, R., & Ardianto, R. (2020). The implementation of the mfep (multi factor evaluation process) method in determining the learning model. Journal of Physics: Conference Series, 1641(1). https://doi.org/10.1088/1742-6596/1641/1/012036
Widjaja, A., & Mujito, M. (2017). Implementation of the algorithm of multi-factor evalution process (mfep) for the election of the members of the investigator at bareskrim police. International Journal of Pure and Applied Mathematics, 116(24), 381–394. https://acadpubl.eu/jsi/2017-116-23-24/issue24.html
Xu, G., Guan, W., Shi, S., & Blersch, D. (2018). Adsorption model development for mass transport characteristics of mfep structure by physisorption method. Chemical Engineering Journal, 354, 922–931. https://doi.org/10.1016/J.CEJ.2018.08.080