Socio-Economic Impact of Telework for Workers with Disabilities in Indonesia
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Published:
Jun 30, 2023
Keywords:
Telework, Persons with Disability, Socio-economics, Workers with Disability, COVID-19
Main Article Content
Abstract
The COVID-19 pandemic has changed the structure of people's lives, including the work models. The telework work model is increasingly being used because it is considered capable of facilitating mobility, cost efficiency, and offering time flexibility for workers. Most studies about telework and disabled persons focus on cases in developed countries and increasing job opportunities. This study aims to provide an overview of the socio-economic impact of telework on Persons with Disability (PwD) in developing countries, specifically in Indonesia. This study uses a qualitative method with case study approach. Data were collected by in-depth interviews and literature studies on articles, journals, books, and open-source references regarding telework and disability. This study found that the telework model has made disabled workers in Indonesia even more marginalized. Moreover, the telework model had triggered financial difficulties among disabled workers, such as salary cuts, temporary and permanent lay-offs, and job loss. Furthermore, this is because most disabled workers in Indonesia have low education level, skills, limited access to the internet, and limited access to telework facilities. Meanwhile, this study aims to provide an overview of socio-economic impact from telework models on disabled persons in developing countries, especially in Indonesia, where most disabled persons have low education level and poor digital skill. This study offers recommendations to create an inclusive telework market, that is; conduct job analysis, improve the education system and digital skill for PwD, provide assisting and supporting facilities, guarantee for workers with disability, as well as monitoring and evaluation.
Article Details
How to Cite
Atiandina, D., & Darmastuti, S. (2023). Socio-Economic Impact of Telework for Workers with Disabilities in Indonesia. Jurnal Studi Sosial Dan Politik, 7(1), 63-78. https://doi.org/10.19109/jssp.v7i1.15877
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How to Cite
Atiandina, D., & Darmastuti, S. (2023). Socio-Economic Impact of Telework for Workers with Disabilities in Indonesia. Jurnal Studi Sosial Dan Politik, 7(1), 63-78. https://doi.org/10.19109/jssp.v7i1.15877
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Manzoor, M. (2018). Digital technologies for social inclusion of individuals with disabilities. 377–390.
Mcnaughton, D., Rackensperger, T., Dorn, D., & Wilson, N. (2014). “ Home is at work and work is at home ”: Telework and individuals who use augmentative and alternative communication. 48, 117–126. https://doi.org/10.3233/WOR-141860
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Rahmadany, A. F., & Ahmad, M. (2021). The Implementation E-Government to Increase Democratic Participation: The Use of Mobile Government. Jurnal Studi Sosi, 5(1), 22–34.
Ruth, E., Sirait, E., & Nugroho, B. A. (2021). THE EFFECTIVENESS OF FLEXIBLE WORKING ARRANGEMENTS AS A FORM OF DIGITAL TRANSFORMATION FROM THE PERSPECTIVE OF INDONESIAN GOVERNMENT EMPLOYEES. 4(2).
Sadida, N. (2013). Mengoptimalkan Penerapan Telecommuting dalam Meningkatkan Produktivitas dan Motivasi Kerja Karyawan. Temu Ilmiah Psikologi Nasional Indonesia, May.
Saikia, N., Bora, J. K., Jasilionis, D., & Shkolnikov, V. M. (2016). Disability Divides in India : Evidence from the 2011 Census. 1–12. https://doi.org/10.1371/journal.pone.0159809
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Zalat, M., & Bolbol, S. (2022). Telework benefits and associated health problems during the long COVID-19 era. 71, 371–378. https://doi.org/10.3233/WOR-210691
Aletha, N. O. (2021). Future of Work: Facing the Challenges of Pandemic Remote Work Culture. Cfds.Fisipol.Ugm.Ac.Id. https://cfds.fisipol.ugm.ac.id/2021/07/12/future-of-work-facing-the-challenges-of-pandemic-remote-work-culture/
Anggito, A., & Setiawan, J. (2018). Metodologi penelitian kualitatif. CV Jejak (Jejak Publisher).
Atiandina, D., & Darmastuti, S. (2022). Peluang dan Tantangan Telework bagi Tenaga Kerja Disabilitas di Indonesia. In Memaknai Kebijakan Berorientasi Manusia-Sepuluh Pelajaran Berharga Pasca Pandemi COVID-19. Yayasan Pustaka Obor Indonesia.
Bappenas. (2021). Covid-19 Impacts on People with Disabilities in Indonesia: An In-Depth Look.
Bonaccio, S. (2020). The Participation of People with Disabilities in the Workplace Across the Employment Cycle : Employer Concerns and Research Evidence. 135–158.
Bricout, J. C., Baker, P. M., Ward, A. C., & Moon, N. W. (2010). Teleworking and the “ Disability Divide .” In Handbook of Research on Overcoming Digital Divides: Constructing an Equitable and Competitive Information Society (pp. 155–178). https://doi.org/10.4018/978-1-60566-699-0.ch009
Budhiekusuma, N. P., Hadi, S. P., & Winarno, W. W. (2017). Peluang Pemanfaatan Telecommuting dalam Pemerintahan di Indonesia Telecommuting Application Opportunity in Indonesian Government. 2(2), 151–160.
Creswell, J. W., Hanson, W. E., Clark Plano, V. L., & Morales, A. (2007). Qualitative Research Designs: Selection and Implementation. The Counseling Psychologist, 35(2), 236–264. https://doi.org/10.1177/0011000006287390
Dijk, J. A. G. M. Van. (2006). Digital divide research , achievements and shortcomings. 34, 221–235. https://doi.org/10.1016/j.poetic.2006.05.004
Dima, A. M., Țuclea, C. E., Vrânceanu, D. M., & Țigu, G. (2019). Sustainable social and individual implications of telework: A new insight into the Romanian labor market. Sustainability, 11(13), 3506.
Dobransky, K., & Hargittai, E. (2016). Poetics Unrealized potential : Exploring the digital disability divide. Poetics. https://doi.org/10.1016/j.poetic.2016.08.003
Duplaga, M. (2017). Digital divide among people with disabilities : Analysis of data from a nationwide study for determinants of Internet use and activities performed online. 1–19.
Godeau, D., Petit, A., Richard, I., Roquelaure, Y., Godeau, D., Petit, A., Richard, I., Roquelaure, Y., & Return-to-work, A. D. (2021). Return-to-work , disabilities and occupational health in the age of COVID-19 To cite this version : HAL Id : hal-03341046. https://doi.org/10.5271/sjweh.3960
Hartanto, R., & Sanica, I. G. (2021). Menakar work from everywhere di era new normal. 10(06), 537–548.
Hesse, B. W. (2014). Curb cuts in the virtual community : Telework and persons with disabilities Curb Cuts in the Virtual Community : Telework and Persons with Disabilities. February 1995. https://doi.org/10.1109/HICSS.1995.375707
Heymann, J., Wong, E., & Waisath, W. (2022). A Comparative Overview of Disability- Related Employment Laws and Policies in 193 Countries. https://doi.org/10.1177/10442073211006396
ILO Sectoral Policies Department. (2016). Challenges and opportunities of teleworking for workers and employers in the ICTS and financial services sectors. Www.Ilo.Org. https://www.ilo.org/wcmsp5/groups/public/---ed_dialogue/---sector/documents/publication/wcms_531111.pdf
Kementerian Tenaga Kerja. (2021). Ketenagakerjaan Dalam Data Edisi 4.
Kolotouchkina, O., Llorente, C., Luis, J., & Manfredi, S. (2022). Smart cities , the digital divide , and people with disabilities. 123(February). https://doi.org/10.1016/j.cities.2022.103613
Kruse, D., Ri, S., Yana, P., Rodgers, V. D. M., & Schur, L. (2022). Disability and remote work during the pandemic with implications for cancer survivors. Journal of Cancer Survivorship, 183–199. https://doi.org/10.1007/s11764-021-01146-z
Larasati, D., Huda, K., Cote, A., Rahayu, S. K., & Siyaranamual, M. (2019). Policy Brief : Inclusive Social Protection for Persons with Disability in Indonesia.
Linden, M. (2016). Telework research and practice : Impacts on people with disabilities. December, 3–6. https://doi.org/10.3233/WOR-141857
Linden, M., & Milchus, K. (2014). Teleworkers with disabilities : Characteristics and accommodation use. 47, 473–483. https://doi.org/10.3233/WOR-141834
Manzoor, M. (2018). Digital technologies for social inclusion of individuals with disabilities. 377–390.
Mcnaughton, D., Rackensperger, T., Dorn, D., & Wilson, N. (2014). “ Home is at work and work is at home ”: Telework and individuals who use augmentative and alternative communication. 48, 117–126. https://doi.org/10.3233/WOR-141860
Moon, N. W., Linden, M. A., Bricout, J. C., & Baker, P. M. A. (2014). Telework rationale and implementation for people with disabilities : Considerations for employer policymaking. 48, 105–115. https://doi.org/10.3233/WOR-131819
Nishina, M. (2010). Applications of Teleworking Based on a Study of. 292–295.
Novianti, K. R., & Roz, K. (2020). Teleworking and Workload Balance on Job Satisfaction : Indonesian Public Sector Workers During Covid-19 Pandemic. 1, 1–10. https://doi.org/10.21776/ub.apmba.2020.009.01.1
NTIA. (2022). National Telecommunications and Information Administration. Ntia.Gov. https://ntia.gov/page/falling-through-net-ii-new-data-digital-divide
OECD. (2021). Teleworking in the COVID-19 pandemic: Trends and prospects. Www.Oecd.Org. https://www.oecd.org/coronavirus/policy-responses/teleworking-in-the-covid-19-pandemic-trends-and-prospects-72a416b6/
Oldham, E. (2021). Future of Remote Work in a Post-COVID World. Lightcast.Io. https://lightcast.io/resources/blog/future-of-remote-work-in-a-post-covid-world
Pope, C., Ziebland, S., & Mays, N. (2000). Analysing qualitative data. Bmj, 320(January), 5–7.
Rahmadany, A. F., & Ahmad, M. (2021). The Implementation E-Government to Increase Democratic Participation: The Use of Mobile Government. Jurnal Studi Sosi, 5(1), 22–34.
Ruth, E., Sirait, E., & Nugroho, B. A. (2021). THE EFFECTIVENESS OF FLEXIBLE WORKING ARRANGEMENTS AS A FORM OF DIGITAL TRANSFORMATION FROM THE PERSPECTIVE OF INDONESIAN GOVERNMENT EMPLOYEES. 4(2).
Sadida, N. (2013). Mengoptimalkan Penerapan Telecommuting dalam Meningkatkan Produktivitas dan Motivasi Kerja Karyawan. Temu Ilmiah Psikologi Nasional Indonesia, May.
Saikia, N., Bora, J. K., Jasilionis, D., & Shkolnikov, V. M. (2016). Disability Divides in India : Evidence from the 2011 Census. 1–12. https://doi.org/10.1371/journal.pone.0159809
Schur, L. A., Ameri, M., & Kruse, D. (2020). Telework After COVID : A “ Silver Lining ” for Workers with Disabilities ? Journal of Occupational Rehabilitation, 30(4), 521–536. https://doi.org/10.1007/s10926-020-09936-5
Smeru Research Institute. (2022). Digital Skills Landscape in Indonesia. Smeru.or.Id/En. https://smeru.or.id/en/publication/diagnostic-report-digital-skills-landscape-indonesia
Sukarno, B., & Saleh, F. (2022). Vertical Conflict, Public Policies, and Pandemic Covid-19: Case Study of Central and Regional Government of DKI Jakarta. Jurnal Studi Sosial Dan Politik, 5(1), 83–104. https://doi.org/https://doi.org/10.19109/jssp.v5i1.7904
Sulistyaningsih, N. (2017). Digital Divide, Deprivation, and Access to e-Government Services Case Study: Semarang, Central Java, Indonesia.
Tang, J., View, M., & Tang, J. (2021). Understanding the Telework Experience of People with Disabilities. 5(April), 1–27.
Tsatsou, P. (2019). Digital Inclusion of People with Disabilities : A Qualitative Study of Intra-disability Diversity in the Digital Realm. 1–33. https://doi.org/10.1080/0144929X.2019.1636136
Ummah, A., Maryam, S., & Wahidin, D. (2022). E-Government Implementation to Support Digital Village in Indonesia: Evidence from Cianjur Village, Bogor Regency. Jurnal Studi Sosial Dan Politik, 6(2), 245–259. https://doi.org/https://doi.org/10.19109/jssp.v6i2.14038
UNICEF. (2021). Analysis of the Social and Economic Impacts of COVID-19 on Households and Strategic Policy Recommendations for Indonesia.
Vicente, M. R., & López, A. J. (2010). The Information Society : An International Journal A Multidimensional Analysis of the Disability Digital Divide : Some Evidence for Internet Use A Multidimensional Analysis of the Disability Digital Divide : Some Evidence for Internet Use ´ L ´. November 2014, 37–41. https://doi.org/10.1080/01615440903423245
Vornholt, K., Villotti, P., Muschalla, B., Bauer, J., Zijlstra, F., Ruitenbeek, G. Van, Uitdewilligen, S., Vornholt, K., Villotti, P., Muschalla, B., Bauer, J., Colella, A., Zijlstra, F., Ruitenbeek, G. Van, Uitdewilligen, S., & Corbière, M. (2018). Disability and employment – overview and highlights. European Journal of Work and Organizational Psychology, 27(1), 40–55. https://doi.org/10.1080/1359432X.2017.1387536
Yulianti, I. (2020). Tracking the Deadlock of the Struggle on Inclusive Citizenship Study of the Disability Movement in DIY Province. Jurnal Studi Sosial Dan Politik, 4(1), 67–86.
Zalat, M., & Bolbol, S. (2022). Telework benefits and associated health problems during the long COVID-19 era. 71, 371–378. https://doi.org/10.3233/WOR-210691